Patients and visitors
We know the cost of health care services can be a concern for you, and we are prepared to help. Our staff will assist you in understanding what your health insurance will pay and the options you have to pay the part of the bill you are responsible for.
We hope we can ease your concerns and help you focus on your first priority, a prompt return to good health.
View our Patient Financial Information brochure or any of the below documents for more information.
Registration and admission
We can begin to help you during your
registration or admission to the hospital. We will
try to pre-register you if your visit is planned. We
will call you before your scheduled visit to
- Your home address, phone number and social
- Insurance company name, address, policy
- Employer name and address
Always bring your current insurance card with
you for all healthcare services, even if you have
been called for pre-registration.
We encourage you to familiarize yourself with
the terms of your insurance coverage. Some
plans may not pay for all the services you will
receive, or may require a co-payment amount for
If your health care will result in you owing part
of your bill, you may be requested to pay some
or all of that amount on the day service is
Elective cosmetic procedures not covered by
your insurance require payment in full before
service will be provided.
If you don't have insurance
Our Financial Counselors will help you identify
any coverage you may be eligible for. This may
include helping you apply for government or
other assistance programs, marketplace
insurance plans, or BAMC's Financial Assistance
If you are not eligible for any coverage, we will
reduce your bill by 45 percent.
What if I can't afford treatment?
Our Financial Counselors will assist patients, in
confidence, by identifying payment options for
all levels of financial needs.
We will accept payment by cash, check, money
order, or credit (or debit) card. We accept Visa,
MasterCard, Discover, or American Express
cards. Payments can be made online here.
We request that you pay your bill within 30 days
of receipt of your statement.
If you need more time to pay your bill, you must
contact us to set up a payment arrangement.
Under this arrangement we will allow you to pay
your bill in monthly interest free installments.
You must contact us to establish this agreement.
If you require more time to pay than allowed
under the interest free options, we will offer you
a payment plan with interest at the prime
To keep your accounts in good standing, you
must set up an acceptable payment arrangement
and make regular monthly payments. Accounts
not kept in good standing may be referred to a
You may also receive separate bills from other
providers who cared for you during your stay. These
may include emergency providers and providers
who interpret test results such as radiologists or
If you have questions in regards to your bill, what
payment options are available to you, or would like
to set up a payment plan, please contact our
Business Office at 715.735.8042 or toll-free at
888.788.2070 ext. 8042.
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