Patients and visitors

Financial information

We know the cost of health care services can be a concern for you, and we are prepared to help. Our staff will assist you in understanding what your health insurance will pay and the options you have to pay the part of the bill you are responsible for.

We hope we can ease your concerns and help you focus on your first priority, a prompt return to good health.

View our Patient Financial Information brochure or any of the below documents for more information.

Registration and admission

We can begin to help you during your registration or admission to the hospital. We will try to pre-register you if your visit is planned. We will call you before your scheduled visit to obtain:

  • Your home address, phone number and social security number
  • Insurance company name, address, policy number
  • Employer name and address

Always bring your current insurance card with you for all healthcare services, even if you have been called for pre-registration.

We encourage you to familiarize yourself with the terms of your insurance coverage. Some plans may not pay for all the services you will receive, or may require a co-payment amount for each visit.

If your health care will result in you owing part of your bill, you may be requested to pay some or all of that amount on the day service is provided.

Elective cosmetic procedures not covered by your insurance require payment in full before service will be provided.

If you don't have insurance

Our Financial Counselors will help you identify any coverage you may be eligible for. This may include helping you apply for government or other assistance programs, marketplace insurance plans, or BAMC's Financial Assistance program.

If you are not eligible for any coverage, we will reduce your bill by 45 percent.

What if I can't afford treatment?

Our Financial Counselors will assist patients, in confidence, by identifying payment options for all levels of financial needs.

Payment options/plans

We will accept payment by cash, check, money order, or credit (or debit) card. We accept Visa, MasterCard, Discover, or American Express cards. Payments can be made online here.

We request that you pay your bill within 30 days of receipt of your statement.

If you need more time to pay your bill, you must contact us to set up a payment arrangement. Under this arrangement we will allow you to pay your bill in monthly interest free installments. You must contact us to establish this agreement.

If you require more time to pay than allowed under the interest free options, we will offer you a payment plan with interest at the prime interest rate.

To keep your accounts in good standing, you must set up an acceptable payment arrangement and make regular monthly payments. Accounts not kept in good standing may be referred to a collection agency.

Doctors' bills

You may also receive separate bills from other providers who cared for you during your stay. These may include emergency providers and providers who interpret test results such as radiologists or pathologists.

Contact us

If you have questions in regards to your bill, what payment options are available to you, or would like to set up a payment plan, please contact our Business Office at 715.735.8042 or toll-free at 888.788.2070 ext. 8042.

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