Here at Bay Area Medical Center (BAMC), our No. 1 priority is patient satisfaction. Everyone is dedicated to meeting your needs and exceeding your expectations when you come to our hospital.
But we need to know—did we accomplish that on your visit?
After you have been to BAMC, you may receive an opinion survey in the mail. Please take a few minutes to fill out the opinional survey. It asks about your stay, the service and treatment you received, and what you think we might need to improve.
Your ratings and comments are important, and we take each survey seriously. They are reviewed and compiled by a nationally known research company. The scores and comments are used in staff meetings each month to determine how well we are meeting our goals and what we need to improve upon.
So tell us what you think. What was especially good about your stay? What could we have done better? It won't take long to fill out the form. We also provide you with a self-addressed, postage-paid envelope.
If you have a concern, a comment or a compliment about the quality of care you or a family member received while you were at BAMC, we'd like you to tell us. Your feedback is an important tool for us to improve the quality of care we provide our community. Please email us with any feedback, or fill out an Employee Pride form.
Thank you again for choosing our hospital, and we hope for your insights on how we can do even better.
Code of conduct
View BAMC's Code of Conduct.