The nursing care provided to our patients is planned in cooperation with the physician and other clinical departments to coordinate all aspects of care. The care plan is shared with the patient and the patient's family.
Bay Area Medical Center (BAMC) is a smoke-free campus. If you are interested in smoking cessation information, please let us know so that we can assist you.
Your room comfort
We have provided a pleasant environment for your comfort and recovery. The temperature throughout the medical center is regulated to a moderate level for general comfort of patients, visitors and staff. If your surroundings or climate are not comfortable, please contact your nurse for assistance.
We ask that you leave nonessential, small electrical appliances at home. If you need to bring such items, please be sure that your nurse checks them for your personal safety. If an appliance is determined to be unsafe, such as a hair dryer with an exposed wire, we request that it be returned home.
Your physician will prescribe the appropriate medication for you during your stay. We request that any medications brought with you be sent home with a family member or we will store it for you in the hospital pharmacy until your discharge. Our priority is patient safety, therefore prior to receiving any medication, both your identification band and the medication will be scanned for accuracy. Any prescriptions given to you at discharge should be filled at a community pharmacy of your choice.
BAMC's outpatient pharmacy, located in the Center for Outpatient Services, is open from 9 a.m. to 5 p.m., Monday through Friday to meet your medication and prescription needs. Our pharmacists are available for medication questions even after your discharge. Call 715.735.4200, ext. 3330.
Patients select their meal choices from a room service menu. Please review menu selections prior to calling ext. 3663 to place your order. If unable to locate the patient menu, call ext. 3663 for another; the patient or a family member may call to place food orders. Breakfast is at 7:30 to 8 a.m., lunch at 11:30 a.m. to noon and supper at 4:30 to 5 p.m. Food brought in by family and friends cannot be stored in the unit refrigerators for infection control reasons. This food must be consumed when delivered.
Laboratory personnel begin drawing blood at 5 a.m. to ensure the results will be ready for physicians during their rounds and to avoid interfering with your breakfast time.
Lounges and waiting rooms
Lounges and waiting rooms are available on each floor. We ask that your family not accompany you to tests or procedures such as laboratory, diagnostic imaging or surgery. Your family is invited to wait in your room or in one of the lounges until you are finished.
Family members of surgery patients should register with the ICU or surgery lounge volunteer so the staff can keep them informed.
BAMC Ethics Committee
When you are in the hospital or when you have a loved one in the hospital, very hard decisions sometimes have to be made. You do not have to feel alone, unable or helpless. The Ethics Committee is available to help patients, family members and staff work through difficult decisions and situations.
This committee is made up of a variety of people, including doctors, nurses, social workers, clergy and people from our community. The committee helps by discussing hard choices and decisions that you face with serious and sometimes hard-to-understand medical problems. We provide information and suggestions. You do not have to do what they suggest or even tell the committee what you finally decide to do.
Patients, families, hospital staff and physicians can contact the Ethics Committee at any time. Simply dial 0 on any hospital telephone and ask for the nursing supervisor. Tell him or her that you want to talk to someone from the Ethics Committee.
Should you require the services of a notary public, please call the operator (press 0) and ask for the administration office.